Can I share eye drops with my family?

Avoid sharing eye drops to prevent contamination and eye disease transmission.

I have been diagnosed with glaucoma, can I use eye drops?

Always consult your physician before use. It is important to follow your doctor's instructions because some ingredients in eye drops can worsen glaucoma symptoms.

I have been diagnosed with cataracts, can I use eye drops?

The product is available for use. However, if you are currently undergoing treatment for cataracts, please consult your doctor in advance.

Can I use eye drops before bedtime?

If the eye is closed immediately after the drops are placed, it is possible that the drug solution will remain on the surface of the eye longer than if the drops were placed while the patient is awake, which could affect the cornea and conjunctiva. Therefore, the drops should be applied at least 5 to 10 minutes before bedtime.

Can children use eye drops? Are there any age restrictions?

There are no restrictions based on age. It can be used by a wide range of people, from children to the elderly.
However, please use it only when you are able to complain of subjective symptoms by yourself. If you are unable to accurately report subjective symptoms, you should seek medical attention, as serious illnesses may be overlooked and symptoms may worsen.
Cool eye drops may also cause a painful or stinging sensation. In such cases, we recommend the use of eye drops that are less refreshing.

Can I use eye drops while pregnant or nursing?

If there is no warning in the package insert, there is no problem using eye drops during pregnancy and lactation, but be sure to follow the dosage and administration. Also, inform the obstetrician/gynecologist you are seeing that you are using eye drops and follow the doctor's instructions.

The indication is "discomfort when wearing hard contact lenses", but can the drops be used while wearing contact lenses?

Regardless of the type of contact lens, when using eye drops other than those specifically for contact lenses, remove the contact lenses once before applying the drops.
Although it has the efficacy and effect of "discomfort when wearing hard contact lenses," it does not mean that the eye drops can be used while wearing contact lenses.

Can I use eye drops for contact lenses even if I do not wear contact lenses?

It can be used by those who do not wear contact lenses or when not wearing contact lenses.

Can I use eye drops other than those exclusively for contact lenses while wearing contact lenses?

The ingredients of eye drops may adsorb onto contact lenses, adversely affecting the contact lenses and eyes. Except for eye drops specifically for contact lenses, remove contact lenses before applying eye drops.
If contact lenses are to be worn after the drops are applied, allow at least 5 minutes for the contact lenses to dry.

How do I store eye drops?

Store in a cool place out of direct sunlight with the cap tightly closed. Avoid leaving the product in places where it is exposed to high temperatures, such as the dashboard of a car, as this may cause the chemical solution to change or the container to deform.

How long can eye drops be used once opened?

Use as soon as possible, but no later than 2 months after opening.
Although it is difficult to make a general statement because storage and use conditions vary widely, please do not use the product if it has been stored for more than two months or if you notice changes in the liquid, such as suspended solids or turbidity, even after two months.
The expiration date on the outer package of eye drops is a guarantee of quality in the unopened state.

Can I store eye drops in the refrigerator?

Storing in the refrigerator is fine, but keep in a place where it will not freeze. If the product freezes, do not use it, as the quality may have changed.

Why do I taste eye drops when I put them in my eyes?

After the eye drops are dropped, they flow down the throat through the nasolacrimal duct, which connects the eyes to the back of the nose. Therefore, some of the ingredients in the formula may have a taste. If the taste bothers you, you can reduce the flow of eye drops down your throat by closing your eyelids and holding your eye lids for a moment after dropping the drops.

Do red eye drops contain coloring agents?

No, no coloring agents are used. The red color of the solution is the color of cyanocobalamin (vitamin B12), one of the active ingredients. If the drops adhere to clothing, rinse immediately with water.

Eye drops may sting. Why is that?

If you feel a strong cool sensation, or depending on the condition of your eyes (tired, irritated, or finely scratched), you may experience irritation or stinging sensations. Usually these sensations are temporary, but if pain or irritation persists or other discomfort is experienced, discontinue use immediately and consult a physician, pharmacist, or registered distributor.

My eyes became bloodshot after using eye drops. What should I do?

Depending on one's constitution and physical condition, these symptoms may occur in rare cases. In the case of eye drops containing vasoconstrictive ingredients, excessive use may cause hyperemia, so please follow the prescribed dosage and administration. If you experience any symptoms such as skin rash, redness, or itching, or redness, itching, or swelling of the eyes after using the eye drops, discontinue use immediately and consult a physician, pharmacist, or registered sales representative with the package insert.

There is white powder on the inside of the eye drop cap or on the tip of the container, can I use it as it is?

Depending on storage conditions, the ingredients may crystallize and adhere to the inside of the cap or the tip of the container as a white powder. These should be wiped lightly with clean gauze before use.

There is a white floating substance (fluffy stuff) in the eye drops, can I use them as they are?

Do not use if you notice any changes in the eye drops. When the tip of the container touches the eyelid or eyelashes, eye debris, dust, etc. may be sucked into the container and become a white floating substance. Use of such chemicals may cause infection. When dropping the drops, be careful not to let the tip of the container touch your eyes or eyelashes.

I suffer from hay fever every year. When is it effective to start using the medication?

When used for seasonal allergic rhinitis symptoms such as hay fever, it is effective to start taking the drug on the predicted date of pollen dispersal or as soon as symptoms begin to appear. Continuous dosing will help.

I have fall hay fever, can I take it?

Yes, it is effective for symptoms of allergic rhinitis caused by pollen and house dust, and can be taken for fall hay fever.

Is it safe to continue taking it?

When taken for hay fever or other allergy symptoms, it is effective if taken continuously until the end of pollen dispersal to maintain improved symptoms even after symptoms have improved. However, if symptoms do not improve after one week of taking the product, consult your doctor, pharmacist, or registered sales representative, as there may be other causes.
If you wish to take the drug for more than two weeks even after symptoms have improved, please consult your doctor, pharmacist, or registered sales representative once to confirm its effectiveness and side effects.

Can children take it?

Children under 15 years of age should not take this product.

At what age can I take it?

Can be taken by those 15 years of age and older.

Can I take it during pregnancy?

If you are pregnant or may be pregnant, do not take this product and consult your doctor or pharmacist.

Can I take it while breastfeeding?

If you are breastfeeding, do not take this drug or avoid breastfeeding when taking it.

Can it be taken on an empty stomach?

Yes, it can be taken on an empty stomach as well as after meals.

Can I take 2 pills at a time?

Dosage is one tablet twice daily. Please do not take two tablets at a time.
If you forget to take a dose, take it as follows

If it has not been too long after the normal dose time, take one pill as soon as you notice it.

If the next dose is close, skip the missed dose.

However, if you can wait 6 to 8 hours before taking the next dose, you may take it.

Can it be used in combination with nasal drops or eye drops?

Although concomitant use is possible, please consult your physician, pharmacist, or registered sales representative as there are certain drugs that require caution.

Can I take it with gastrointestinal medications?

It cannot be taken with gastrointestinal medications that contain both aluminum hydroxide and magnesium hydroxide. Other gastrointestinal medications can be taken together. For more information, consult your physician, pharmacist, or registered sales representative.

Can I take it with other allergy medications (e.g., skin disease medications, oral rhinitis medications, etc.)?

Cannot be taken with other allergy medications (e.g., skin disease medications, oral rhinitis medications, etc.). For more information, consult your physician, pharmacist, or registered sales representative.

Can it be taken with cold remedies, antitussive expectorants, motion sickness medications, and hypnotic sedatives?

It should not be taken with cold remedies, cough suppressants, motion sickness medications, or hypnotic sedatives that contain antihistamines. For more information, consult your physician, pharmacist, or registered sales representative.